Terms of Use

By using Bloom, you agree to these terms. Please read them carefully.

1. What Bloom Is

Bloom is a women's health tracking application that helps you monitor your menstrual cycle, pregnancy, symptoms, medications, and overall wellbeing. Bloom includes an AI assistant powered by third-party AI services.

2. Medical Disclaimer

Bloom is NOT a medical device. It is a health tracking and information tool. The AI assistant provides general health information only — it does not diagnose conditions, prescribe treatments, or replace professional medical advice.

Always consult your healthcare provider for medical decisions, especially regarding pregnancy, medications, and concerning symptoms. If you experience a medical emergency, call your local emergency services immediately.

3. Eligibility

• You must be at least 13 years old to use Bloom
• If you are under 18, you should have parental consent
• You must provide accurate information when creating an account

4. Your Account

• You are responsible for keeping your password secure
• You are responsible for all activity under your account
• We cannot recover your password or decrypt your data if you lose access
• You may delete your account and data at any time from the Account tab

5. Subscription & Payments

• Bloom offers a 30-day free trial with full access to all features
• After the trial, premium features require a paid subscription
• Payments are processed by Polar.sh (Polar Software, Inc.)
• Subscriptions auto-renew unless cancelled before the renewal date
• You can cancel anytime through Polar's customer portal
• Refunds are subject to Polar's refund policy

Pricing:

• Monthly: $4.99/month
• Annual: $29.99/year ($2.50/month)

6. Acceptable Use

You agree NOT to:

• Use Bloom to diagnose or treat medical conditions without professional guidance
• Share your account credentials with others
• Attempt to reverse-engineer, hack, or exploit the application
• Use the AI assistant for harmful, illegal, or abusive purposes
• Post inappropriate, harmful, or illegal content in the community
• Impersonate others or provide false information

7. AI Assistant

• The AI assistant uses third-party AI services to generate responses
• AI responses may contain inaccuracies — always verify with your healthcare provider
• Your AI queries are processed by third-party AI providers per their terms
• We do not store AI conversations on our servers

8. Data & Privacy

Your privacy is fundamental to Bloom. Please review our Privacy Policy for details on how we handle your data.

9. Partner Sharing

• You can invite a partner to see selected health data
• You control what is shared — only data you mark as "shared" is visible
• You can disconnect a partner at any time
• Partner messages are stored on our server (Cloudflare KV) and retained for the duration of the connection

10. Intellectual Property

Bloom, including its design, code, content, and AI prompts, is the intellectual property of the developer. You may not copy, modify, distribute, or create derivative works without permission.

11. Limitation of Liability

Bloom is provided "as is" without warranties. We are not liable for:

• Medical decisions made based on Bloom's information or AI responses
• Data loss due to device failure, browser issues, or user error
• Service interruptions or AI provider outages
• Inaccuracies in AI responses, predictions, or health information

12. Changes to These Terms

We may update these terms. Continued use after changes constitutes acceptance. Material changes will be communicated through the app.

13. Termination

We reserve the right to suspend or terminate accounts that violate these terms. You may stop using Bloom at any time and delete your data.

14. Governing Law

These terms are governed by the laws of the United States. Disputes will be resolved through good-faith negotiation before any legal action.

15. Contact

Questions? Email us at [email protected]

Bloom — Your body. Your data. Your phone.